Terms of Service

Welcome to Kevva Tech. These Terms of Service ("Terms") govern your use of our AI voice receptionist platform and services. By using our services, you agree to these Terms.

1. Service Description

Kevva Tech provides an AI-powered voice receptionist platform that enables businesses to:

• Handle incoming phone calls with AI voice agents
• Book and manage appointments
• Integrate with Google Calendar for scheduling
• Send SMS messages to customers
• Manage client information and call records

2. Account Responsibilities

When using our services, you agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly notify us of any unauthorized access
• Be responsible for all activities under your account
• Comply with all applicable laws and regulations

3. Acceptable Use

You agree NOT to use our services to:

• Violate any laws or regulations
• Harass, abuse, or harm others
• Send unsolicited spam or marketing messages
• Impersonate any person or entity
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use automated systems to abuse our platform

4. Third-Party Integrations

Our platform integrates with third-party services including Google Calendar, phone/SMS providers, and others.

Your use of third-party services is also subject to their respective terms and policies.

5. Payment Terms

• Services are billed based on usage (call minutes, SMS messages, etc.)
• Subscription fees are billed in advance on a monthly basis
• All fees are non-refundable unless otherwise stated
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in service suspension

6. Intellectual Property

The Kevva Tech platform, including its design, features, and content, is owned by M GILMORE & K KODRE. You retain ownership of your data and content uploaded to our platform. By using our services, you grant us a limited license to use your content solely to provide our services to you.

7. Limitation of Liability

To the maximum extent permitted by law, Kevva Tech shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Service interruptions or technical failures
• Actions of third-party service providers

Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the platform will cease, and we may delete your data after a reasonable retention period. We reserve the right to suspend or terminate accounts that violate these Terms.

9. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

10. Contact Us

If you have any questions about these Terms, please contact us:

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by email or through our platform. Continued use of our services after changes constitutes acceptance of the updated Terms.